Please reach us at jk@kmaidservice.com if you cannot find an answer to your question.

  • Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top)
  • All exterior surfaces in all rooms
  • Floors are mopped and vaccumed
  • Bathroom (clean full toilet, shower, handles, bathtub, drain)
  • Bedroom shelves, bedside tables, bed frames, tidy bed)
  • All window sills
  • All included in a regular cleaning +
  • Baseboards
  • Light switches and door knobs
  • Detailed Dusting
  • Back Splashes and Faucet Fixtures are polished
  • Light organization of all rooms (for detailed organization select add on)
  • Extra hour included for high detail areas
  • Furniture cleaning
  • Interior Windows

When booking a Move Out or Move In clean, you can expect an all-inclusive service. This is our most detailed package and includes 6 of the 11 extra services we offer which you can add to any level of service. These extras include: Inside the oven, inside the fridge, inside the cabinets and inside all the windows, baseboards, blinds. This cleaning is intended to transform the house in which someone has lived, in its original state and ready for new owners/tenant.

 

  • If you cancel before 48 hours, you will receive a full refund of the payment information on file.

  • If you cancel within 48 hours of your booking, your booking is credited to your account to use whenever you want.

  • If you cancel within 24 hours, it is a total non-refundable fee.

     

We provide services only during the week, Saturday and Sunday we are closed.

We do not charge for rescheduling, as long as it is done before 48 hours of your original booking. Please see to our cancellation and refund FAQ for more information.

 

Not unless it’s inside the 48-hour window. Within this two-day window, if you decide to cancel, the cleanup will be credited to your account without penalty for future use.

Most cleaning is done by our teams of two, however we sometimes send teams of 3 or up to 4, depending on the size of the house and the number of customers that day.

Yes, upon request. Please understand that cleaners have personal lives and may get sick or ask for leave. If this occurs, we’ll ask you to reschedule or send a different cleaner.

No, rates are calculated by the information you provide on our booking page. We provide some of the lowest rates in the industry.

Our Satisfaction Guarantee means that if you are not satisfied with the result of our cleaning service, we will send the staff back to redo the cleaning at no cost.

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